Reason: User has multiple Ethernet cards.

1. Disable all network cards except for the Ethernet card

2. Clear the I4DRIVER registry entry (start run -> type regedit -> Go to HKEY_LOCAL_MACHINE\SOFTWARE\IBM\License Use Runtime\I4DRIVER ) open the file I4DRIVER and delete everything INSIDE THE I4DRIVER

3. Run i4target –z from the command line. – This will list the network adapters that can be used for the Target ID.

4. Run i4target –d devicename, where devicename is one of the network adapters listed in step 3.

5. Run i4target -Ol to verify a good targetid.

If the Target ID is still 00000000, repeat part 4 with a different device names found in part 3. If user still faces the same problem, the user will have to uninstall the other network cards, perform the steps above, import the correct license, and reinstall the network cards